Battery Recall
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September 16, 2009
Update to the 2006 Recall: Dell received additional information relating to the company’s 2006 recall of Sony batteries, expanding the number of potentially affected units by approximately 18,000 worldwide. All affected part identification numbers have been added to this website’s database. Dell asks customers with affected models to check their batteries, even if they previously checked their battery as part of the original recall.
Announced on October 30, 2008
Update to the 2006 Recall: Sony provided additional information to Dell relating to the company’s 2006 recall of Sony batteries, expanding the number of potentially affected units by approximately 15,000 worldwide. This website has been revised to address this issue. Dell asks customers with affected models to check their batteries, even if they previously checked their battery as part of the original recall.
October 30, 2008 Recall: The U.S. Consumer Product Safety Commission announced that certain notebook batteries manufactured by Sony have been recalled. Dell received fewer than 300 of these affected units worldwide. The Dell battery model numbers affected by this 2008 recall are OU091 and W1435. These models have been added to the table below and are indicated by an asterisk. The affected part identification numbers have been added to this website’s database.
Potentially affected batteries were sold with the following models of Dell notebook computers or sold separately as secondary batteries:
Latitude: 110L, D530
Inspiron: 1100, 1150, 5100, 5150, 5160
These battery models are also compatible with, but did not ship with, the following systems:
Latitude: D500, D505, D510, D520, D600, D610
Inspiron: 500M, 510M, 600M
Precision M20
Announced in 2006
Dear Dell Customer,
Dell has identified a potential issue associated with certain batteries sold with Dell Latitude™, Inspiron™, XPS™ and Dell Precision Mobile Workstation™ notebook computers. In cooperation with the U.S. Consumer Product Safety Commission and other regulatory agencies, Dell is voluntarily recalling certain Dell-branded batteries with cells manufactured by Sony and offering free replacements for these batteries. Under rare conditions, it is possible for these batteries to overheat, which could pose a risk of fire.
Potentially affected batteries were sold with the following models of Dell notebook computers or separately as secondary batteries:
Latitude: D410, D500, D505, D510, D520, D600, D610, D620, D800,
D810
Inspiron: 500M, 510M, 600M, 700M, 710M, 6000, 6400, 8500, 8600,
9100, 9200, 9300, 9400, E1505, E1705
Precision: M20, M60, M70, M90
XPS: XPS, XPS Gen2, XPS M170, XPS M1710
These battery models are also compatible with, but did not ship with, the following systems:
Latitude: D530, D620ATG
In addition, these batteries MAY have also been provided in response to service calls. The batteries were shipped to customers between April 1, 2004 and July 18, 2006. The words “DELL” and “Made in Japan” or “Made in China” or “Battery cell made in Japan, Assembled in China” or “Assembled in Taiwan” are printed on the back of the batteries.
There is a two (2) step process to identify if your battery is affected:
1. Check if your battery model MAY be affected. If your battery is
not listed, you are not affected.
2. Check if your specific battery PPID (Dell Part Piece
Identification) is affected. This step is necessary to identify if
your battery is affected. Only some batteries within each model
are affected. If the battery is subject to this recall you will be
automatically connected to a replacement order form.
Step 1: Is your battery model affected?
The following battery models, only, MAY be subject to recall:
1K055
C5446
F2100
KD494
W5915
Y1333
3K590
C6269
F5132
OR331
X5308
Y4500
5P474
C6270
GD785
M3006
X5329
Y5466
6P922
D2961
H3191
RD857
X5332
OU091
C2603
D5555
J1524
TD349
X5333
W1436
C5339
D6024
JD616
U5867
X5875
C5340
D6025
JD617
U5882
X5877
New battery models added for the recall announced by the CPSC on
October 30, 2008. Dell received less than 300 affected units worldwide.
These part numbers are printed on the back of the battery as illustrated below.
Step 2: Is your specific battery affected by this issue?
To determine whether your battery is affected by this issue, you should Click Here.The website will direct you to find and enter an identification number from the back of your battery so as to determine whether the battery is affected by this issue. If the battery is subject to this recall you will be automatically connected to a replacement order form. Dell will also provide a means for you to return the affected battery for proper disposal.
Please note that only the described batteries are subject to this recall and not the notebook computers themselves.
Batteries subject to recall should not be used while awaiting a replacement battery from Dell. You may continue to use your notebook computer using the AC adapter power cord originally provided with your notebook.
Dell apologizes for the inconvenience caused by this issue. Shipment of quality products always has been and continues to be Dell’s foremost concern. As always, if you have questions or concerns about this or any other subject, please feel free to contact
Dell Support in your region.
Additional information is available using the following links:How to
Identify Your Recalled Battery
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